Season-Long Stakeholder Communications

Club Operating System · Tuesday Push Communications

Season-Long Stakeholder Communications

One page per week. Copy the message for your audience, replace the highlighted placeholders and send via ADAM on Tuesday.

Personas: Admin Parent Coach Player Volunteer
How to use this page: Find the current OS week using Ctrl+F or by scrolling. Copy the message for your audience. Replace all [highlighted placeholders] before sending. Messages are sent via ADAM on Tuesday of the active week. Thursday development comms are in a separate lesson.
OS Week 1

Pre-Season · Understand what stakeholders value

Tuesday push
Admin
Subject: Your leadership starts with listening
Your input sets the direction for this season. Please complete the survey: [Survey Link]. What you share will shape how we structure operations and prioritise what matters most to the people running this club.
Parent
Subject: Your input shapes this season
You know what your child needs from sport better than anyone. Take a few minutes to complete this survey: [Survey Link]. Your perspective will help us create an experience worth being part of.
Coach
Subject: We want to hear from you before the season begins
Your experience on the field is the most valuable input we have. Complete this short survey: [Survey Link]. What you share will shape the resources and support we build around you this season.
Player
Subject: What do you want from this season?
Your voice matters. Complete this quick survey: [Survey Link]. Tell us what you are hoping for this season and we will use your feedback to help make it happen.
Volunteer
Subject: Your role starts with your perspective
Volunteers make this club run. Before the season begins we want to hear from you. Complete this survey: [Survey Link]. Your feedback will help us make sure your time is well spent and well supported.
OS Week 2

Pre-Season · Review and interpret survey data

Tuesday push
Admin
Subject: Here is what the data is telling us
Survey responses are in. We are analysing the results and will share the key themes this week. The priorities that emerge from this data will guide every operational decision through the season.
Parent
Subject: Your feedback is shaping the season
The survey responses are in and we are working through the results. The top priorities from parent feedback will be shared at the pre-season meeting. Your input is directly influencing how we build this season.
Coach
Subject: Your survey feedback is being put to work
We have reviewed your responses and are identifying the key themes. The coaching support, resources and focus areas for this season will reflect what you told us. More to come before the alignment meeting.
Player
Subject: We heard you
Your survey responses are in. We are reviewing what you shared and will be building this season around what matters most to you. Look out for updates as the season takes shape.
Volunteer
Subject: Your feedback is in good hands
The volunteer survey responses are in and we are reviewing them now. The support structures and role clarity we build this season will reflect what you told us. Updates coming before the season begins.
OS Week 3

Pre-Season · Coach and official alignment meeting

Tuesday push
Admin
Subject: Coach alignment meeting: here is what was confirmed
This week the coaching and officials group aligned on season priorities, expectations and escalation protocols. Here is the summary: [Summary Link]. Review it and flag any operational gaps before Week 4.
Parent
Subject: Coaches are aligned on what this season is about
This week your child's coaches aligned on the development priorities, expectations and values that will shape the season. Here is a summary of what was agreed: [Summary Link].
Coach
Subject: This week: alignment meeting preparation
The coach and official alignment meeting is this week. Review the season priorities and preparation materials in advance: [Resources Link]. Come ready to confirm your development focus and raise any questions before the season begins.
Player
Subject: Your coaches are getting ready for you
This week your coaches are meeting to finalise how they will support your development this season. They are preparing the sessions, the feedback tools and the environment you will train in. It is going to be a good one.
Volunteer
Subject: Season preparation is underway
Coaches and officials are aligning on the season this week. Volunteer roles that connect to on-field operations will be confirmed shortly. Watch for your role assignment and briefing in the coming days.
OS Week 4

Pre-Season · Strategic planning session

Tuesday push
Admin
Subject: The season plan is being built this week
The strategic planning session happens this week. Survey data is the foundation. The commitments made in this session will become the operational priorities you track through ADAM for the full 32 weeks.
Parent
Subject: The season plan is coming together
This week leadership is finalising the season's strategic commitments based on your survey input. The plan will be shared at the pre-season stakeholder meeting. Your feedback is in the room.
Coach
Subject: Strategic planning: your input is at the table
The strategic planning session this week uses your survey feedback as the foundation. The development priorities confirmed here will shape your coaching focus and assessment criteria for the season. Review the pre-read: [Agenda Link].
Player
Subject: The season is being planned around you
This week the club is finalising its plan for the season based on what you and your teammates shared in the survey. The goals, the environment and the focus areas are all being set right now.
Volunteer
Subject: Your season role is being confirmed
The club is finalising its operational plan this week. Volunteer roles and responsibilities will be confirmed following this session. Expect your briefing before the season formally begins.
OS Week 5

Pre-Season · Share the strategic plan

Tuesday push
Admin
Subject: The plan is ready: here is how to communicate it
The strategic plan is confirmed. This week it goes out to the full community. Use the communication templates in ADAM to distribute the 1-page summary: [Template Link]. Every stakeholder should receive it before the pre-season meeting.
Parent
Subject: Here is the plan for this season
The season's priorities are confirmed and we are sharing them with you now: [Summary Link]. This plan reflects what you and other families told us in the survey. The pre-season meeting is where we bring it to life together.
Coach
Subject: The plan is out: here is what it means for your coaching
The season's strategic commitments are confirmed and being shared with all stakeholders this week: [Summary Link]. Review the development priorities relevant to your team and come to the pre-season meeting ready to connect your coaching plan to these goals.
Player
Subject: Here is what this season is going to focus on
The plan for this season is ready and we are sharing it with you now: [Summary Link]. It reflects what you told us in the survey. Read it before the pre-season meeting so you know exactly what we are building toward.
Volunteer
Subject: The season plan is out: here is your part in it
The season's strategic plan is confirmed and being distributed this week: [Summary Link]. Your role in delivering it will be covered in the volunteer briefing before the first session. Review the overview so you understand the bigger picture.
OS Week 6

Pre-Season · Pre-season stakeholder meeting

Tuesday push
Admin
Subject: Pre-season meeting: final logistics confirmation
The pre-season stakeholder meeting is this week. Confirm venue, attendance and materials distribution via ADAM before the event. All contracts must be collected and logged within 24 hours of the meeting closing: [Checklist Link].
Parent
Subject: Pre-season meeting: join us this week
The pre-season meeting is this week and your attendance matters. This is where Vision, Mission and Values are presented, development contracts are signed and expectations are set together. Meeting details: [Meeting Link].
Coach
Subject: Pre-season meeting: your role on the night
The pre-season stakeholder meeting is this week. You will be walking players and parents through the development contracts and presenting your team's focus for the season. Preparation guide: [Guide Link]. Come ready to present with confidence.
Player
Subject: Pre-season meeting: see you there
The pre-season meeting is this week and it is one of the most important nights of the season. You will hear the club's Vision and Mission, go through your development contract and set your goals for the season. Details: [Meeting Link].
Volunteer
Subject: Pre-season meeting: your support is needed
The pre-season stakeholder meeting is this week. Volunteers are needed to support the evening. Check your role assignment and arrive prepared: [Briefing Link]. This is the night the season officially begins.
OS Week 7

Pre-Season · Behaviour standards and escalation protocol

Tuesday push
Admin
Subject: Behaviour standards are published: confirm acknowledgement
Behaviour standards are live in ADAM this week. Confirm that all coaches have acknowledged them and that the escalation protocol briefing has been completed. Any gaps in compliance should be flagged to the TD before Week 8: [Checklist Link].
Parent
Subject: Our behaviour standards: what they mean for you
This week we are sharing the standards that apply to everyone in our club environment: players, coaches, officials and parents on the sideline. Please read them: [Standards Link]. They exist to protect the experience your child deserves.
Coach
Subject: Behaviour standards and escalation: know this before Week 8
Behaviour standards and the escalation protocol are confirmed this week. You need to know the three-step response before you are on the field alone. Review and acknowledge via ADAM: [Protocol Link]. If anything is unclear, contact the TD before the first session.
Player
Subject: What we expect from each other this season
Every person in this club: players, coaches, officials and parents operates by the same standards. This week we are sharing what those look like: [Standards Link]. Read them. They are about making this environment worth being part of.
Volunteer
Subject: Safe Sport and your responsibilities as a volunteer
Behaviour standards and Safe Sport responsibilities apply to everyone in our club environment including volunteers. Review your obligations and the escalation process before the first session: [Standards Link].
OS Week 8

Pre-Season · Season launch: belonging comes first

Tuesday push
Admin
Subject: Season launch: final compliance check and go
The season begins this week. Run the final ADAM compliance check before the first session: all coaches on-boarded, contracts logged and families contacted. The belonging-first session plans are with coaches. Confirm everything is in place: [Checklist Link].
Parent
Subject: The season starts this week
The season officially begins this week. The first sessions are designed with one priority: making every player feel they belong. Your job at drop-off is simple: say 'have fun' and mean it. The rest is taken care of.
Coach
Subject: First session this week: belonging comes before everything
The first session of the season has one job: make every player feel they belong before any technical or performance focus begins. Run the Belonging-First Session Plan this week: [Session Plan Link]. Know every player's name before they leave.
Player
Subject: The season starts this week
This is it. The season begins this week. The first session is about getting to know each other, feeling part of something and setting the tone for everything that follows. Show up ready to be a good teammate from the first minute.
Volunteer
Subject: Season launch: your role starts now
The season begins this week. Your Volunteer Handbook and role briefing are in ADAM: [Handbook Link]. The first sessions set the tone for the entire season. Show up knowing your role and ready to contribute.
OS Week 9

In-Season · Tryouts and placement

Tuesday push
Admin
Subject: Tryout week: route all parent contacts through ADAM
Tryout and placement communications are live in ADAM this week. All parent inquiries must be routed through ADAM and not to coaches' personal phones. Monitor contacts daily and respond within 48 hours: [Protocol Link].
Parent
Subject: Tryouts and placement: what to expect
Placement decisions are made this week. The process is built around fairness, consistent criteria and development-first communication. If you have a question about a placement decision, the right channel is through your Team Manager in ADAM: [Contact Link].
Coach
Subject: Tryout week: communicate with confidence
Placement decisions are made and communicated this week. Use the confidence-first language guide for every conversation: [Language Guide Link]. All parent contact goes through ADAM. The placement rubric is confirmed: [Rubric Link].
Player
Subject: Tryouts this week: bring your best
Tryouts are happening this week. The evaluation is about more than technical skill: your effort, attitude and how you show up for your teammates are all part of what your coaches are looking at. Be yourself and give everything you have.
Volunteer
Subject: Tryout week: your support role
Tryouts are running this week and volunteers play a key role in keeping things organised and calm. Your role this week: [Role Briefing Link]. If you see a parent who needs support, direct them to the Team Manager.
OS Week 10

In-Season · Team identity and payment validation

Tuesday push
Admin
Subject: Payment compliance check: action outstanding accounts
Run the payment status report in ADAM this week. Any outstanding accounts need a response within the week using the graduated script library: [Scripts Link]. The board revenue snapshot is due by end of week: [Template Link].
Parent
Subject: This is where teams start to become teams
This week coaches are running team identity sessions: the activities that turn a group of players into a team. Your role at home is to ask your child one question after training: who did you encourage today?
Coach
Subject: Team identity sessions: run them this week
Team identity session plans are in ADAM this week: [Session Plans Link]. These are the activities that build the social foundation the rest of the season runs on. Run them before any competitive or technical focus this week.
Player
Subject: This week is about becoming a team
This week is not about skills or results. It is about the people around you and what kind of team you want to be. Pay attention to who might be on the outside and bring them in. That is what teams are built from.
Volunteer
Subject: Team identity week: your presence matters
This week coaches are running team identity sessions designed to build belonging. Your presence as a volunteer reinforces the message that this club is bigger than any one person. Show up, be consistent and model what the culture looks like.
OS Week 11

In-Season · Role clarity and equipment finalisation

Tuesday push
Admin
Subject: Equipment and role clarity: close the gaps this week
Equipment distribution and role clarity conversations should both be completed and logged in ADAM by end of this week. If ADAM flags any isolated players or missing gear, act on it immediately: [Dashboard Link].
Parent
Subject: A quick check before the season builds momentum
This week coaches are confirming role clarity with every player: what their development focus is and where they fit in the team. If your child has a question about their role, encourage them to speak directly to their coach.
Coach
Subject: Role clarity conversations: one per player this week
Every player needs a short role clarity conversation this week: what their development focus is and where they fit in the team. Log each one in ADAM. If any player seems uncertain or disengaged, flag it before Week 12: [Log Link].
Player
Subject: Know your role: talk to your coach this week
Your coach will check in with you this week to make sure you understand your development focus and your place in the team. If you have questions about either, this is the week to ask them.
Volunteer
Subject: Equipment and logistics: final confirmation
Equipment distribution should be complete by end of this week. If you are supporting kit or gear management, log any issues in ADAM immediately: [Log Link]. A smooth Week 11 sets up a smoother rest of season.
OS Week 12

In-Season · First player assessment

Tuesday push
Admin
Subject: Assessment week: confirm 100% completion before Week 13
The baseline 5C assessment is running this week. Confirm that 100% of players have been assessed and logged in ADAM before Week 13 activates. Any concern flags in ADAM need to be reviewed and actioned by ED this week: [Dashboard Link].
Parent
Subject: Your child is being assessed this week
This week coaches are completing the first 5C development assessment for every player. This baseline is what your child's mid-season and end-of-season reports will measure progress against. It covers all five domains: not just technical skill.
Coach
Subject: Assessment week: complete and log before Week 13
The baseline 5C assessment must be completed and logged in ADAM this week for every player in your team. Use the strength-first conversation script for post-assessment discussions: [Script Link]. Quality of observation matters more than speed.
Player
Subject: Your first assessment is this week
Your coach is completing your first 5C assessment this week. This is a starting point not a judgment: it tells you and your coach where you are right now across all five areas of development so you can track how far you come by end of season.
Volunteer
Subject: Assessment week: support the environment
Coaches are running player assessments this week. Your role is to keep the environment calm, consistent and distraction-free. If anything in your area needs attention, handle it quietly and quickly.
OS Week 13

In-Season · Volunteer mobilisation and staff retention pulse

Tuesday push
Admin
Subject: Volunteer coverage: confirm and close gaps now
Run the Volunteer Coverage Report in ADAM this week and identify any gaps in the next six weeks: [Report Link]. The Staff and Volunteer Pulse Survey goes out this week. Monitor for high-stress indicators and make contact before the week closes.
Parent
Subject: The volunteers behind your child's season
This season runs because of volunteers. This week we are recognising their contribution and confirming coverage for the weeks ahead. If you have capacity to contribute in any role, we would welcome it: [Volunteer Link].
Coach
Subject: Volunteer support: confirm what you have and what you need
Volunteer coverage is being confirmed this week. Let Admin know if you have any gaps in your team's support by end of week: [Contact Link]. The Pulse Survey goes out to volunteers this week: encourage your team's volunteers to complete it.
Player
Subject: The people behind the scenes
Every session you attend is supported by volunteers who organise, set up and make it all happen. This week take a moment to thank one of them by name. It matters more than you think.
Volunteer
Subject: Mid-early season check-in: how are you doing?
The Staff and Volunteer Pulse Survey is going out this week: [Survey Link]. It takes five minutes and your honest feedback helps us support you better in the second half of the season. Please complete it before the week closes.
OS Week 14

In-Season · Coach and official evaluations

Tuesday push
Admin
Subject: Coach evaluations are live: confirm 100% inclusion
Coach and official evaluation modules are active in ADAM this week. Confirm that every coach and official is included in the cycle: [Report Link]. Review any red-flag indicators before the week closes and route to ED immediately.
Parent
Subject: We evaluate our coaches so they keep getting better
This week coaches receive their first formal evaluation of the season. It is a development conversation not a performance review. The goal is to make sure the coaching your child receives keeps improving. It is part of what a quality club does.
Coach
Subject: Your evaluation is this week: here is what to expect
Your first formal evaluation happens this week. You received the rubric in advance. The conversation is designed to support your development not judge your performance. Come ready to reflect honestly on what is working and what you want to improve.
Player
Subject: Your coaches are being supported this week too
This week your coaches receive feedback on their coaching. The same way you are assessed across the 5Cs your coaches are evaluated on how well they are creating the environment you deserve. Good coaches get better. This is how.
Volunteer
Subject: Evaluation week: support the environment
Coach evaluations are running this week. Keep your operations clean and your interactions positive. The environment you create around sessions is part of what makes quality coaching possible.
OS Week 15

In-Season · Emotional resilience and incident and safety workflow

Tuesday push
Admin
Subject: Incident compliance and resilience cues: both active this week
Run the Injury and Incident Compliance Report in ADAM this week: [Report Link]. Review the weekly risk dashboard and ensure every unresolved incident has a documented response. The Resilience Cue Cards are with coaches via ADAM.
Parent
Subject: Mid-season is when it gets hard: here is how to help
Mid-season is when players hit walls: fatigue, frustration and loss of motivation are normal at this point. The most helpful thing you can do is keep the car ride home low pressure. Ask what they enjoyed. Not what went wrong.
Coach
Subject: Emotional resilience cues are in ADAM this week
The Emotional Resilience Cue Cards are in ADAM this week: [Cards Link]. Mid-season is when players need language around difficulty most. Use the age-banded cues actively in sessions and on the sideline. Flag any player welfare concerns immediately.
Player
Subject: Mid-season is hard for everyone: that is normal
If the season feels harder right now than it did at the start that is completely normal. Fatigue and frustration peak at this point for almost every athlete. The players who push through this week are the ones who finish the season proud of themselves.
Volunteer
Subject: Safety compliance: review your responsibilities this week
Safety and incident reporting are in focus this week. Review the safety guidelines for your role and make sure you know the escalation process: [Safety Guide Link]. If you see something that concerns you, say something immediately.
OS Week 16

In-Season · Skill progression and team pride moment

Tuesday push
Admin
Subject: Progress is showing: confirm coaches are logging it
This week coaches are running skill progression sessions and logging small wins in ADAM. The Progress is Showing message goes out to all families this week. Confirm that ADAM is capturing team pride moments across all teams: [Dashboard Link].
Parent
Subject: Your child is improving: here is how to name it
This week coaches are spotlighting visible improvement for every player. Ask your child after training: what is one thing you did better this week than last week? Let them answer. Then tell them you noticed it too.
Coach
Subject: Spot the improvement: one per player this week
This week every player needs to hear one specific named improvement from you. Use the Skill Highlight Language Guide: [Guide Link]. Not general praise: specific and observable. Log it in ADAM. The development report depends on this quality of observation.
Player
Subject: What have you improved this week?
This week your coach is looking for one specific improvement in every player including you. Be ready to name it yourself. What have you done better this week than three weeks ago? If you are not sure, ask your coach.
Volunteer
Subject: Team pride week: your energy sets the tone
Coaches are running team pride activities this week. Your energy as a volunteer reinforces the message. Celebrate what you see. Name what you notice. A word from someone outside the coaching staff carries its own weight.
OS Week 17

In-Season · Pathway clarity, mid-season budget and sponsorship

Tuesday push
Admin
Subject: Mid-season budget and sponsor activation: both due this week
Generate the Mid-Season Budget Report in ADAM for ED review before distribution to the board: [Report Link]. Complete the Sponsor Activation Checklist and action any at-risk deliverables before the week closes: [Checklist Link].
Parent
Subject: Where your child is heading: a conversation worth having
This week coaches are having 1:1 pathway conversations with every player: where they are in their development and what the next step looks like. Ask your child what their coach said. Then listen without adding your own agenda.
Coach
Subject: Pathway conversations: one per player this week
The Player Pathway Visual is in ADAM this week: [Pathway Link]. Use the 1:1 Next Step conversation script for a brief individual conversation with every player. This is where development becomes personal and forward-facing.
Player
Subject: Your pathway: a conversation with your coach this week
Your coach is having a short 1:1 conversation with every player this week about where they are in their development and what comes next. Come ready to talk about what you are proud of and what you want to work on.
Volunteer
Subject: Mid-season: the season is at its most complex right now
Mid-season means more moving parts: events, budgets and sponsorship commitments all land at once. Your reliability right now is exactly what the club needs. If anything in your role needs clarification this week, ask before the week closes.
OS Week 18

In-Season · Board health report

Tuesday push
Admin
Subject: Board Health Report: generate and distribute this week
The Board Health Scorecard is generated in ADAM this week. ED adds narrative and confirms any decisions required before distributing to the board: [Report Link]. One clear statement of what requires a board decision goes with every report.
Parent
Subject: How the club is tracking at mid-season
The club produces a board health report at mid-season across development, operations, finance and culture. You will not see the full report but the headline: the season is tracking on plan and the priorities you raised in the survey are being delivered.
Coach
Subject: The club is tracking well: here is what matters for you
The board receives its mid-season health report this week. The development indicators that feed it come from your ADAM session logs and assessment records. Quality coaching data produces a credible development story. Keep logging what you observe.
Player
Subject: The club runs like a team too
Just like your team reviews how things are going mid-season, the people who run the club do the same thing. This week they are reviewing whether the season is delivering on what was promised to you. Your experience is part of that review.
Volunteer
Subject: The club is reviewing how the season is going
The board health review happens this week. Volunteer contribution is part of the story being told. Your consistency, your attitude and your reliability are noticed. Thank you for the work you put in that no one sees.
OS Week 19

In-Season · Stakeholder pulse surveys

Tuesday push
Admin
Subject: Pulse surveys go out this week: monitor daily
Player, parent and coach pulse surveys are sent via ADAM this week. Monitor incoming sentiment daily and route any high-distress responses within 48 hours. Prepare the top three strengths and adjustment areas for the Week 20 re-evaluation: [Dashboard Link].
Parent
Subject: Tell us how the season is going for your child
The mid-season pulse survey is in your inbox this week: [Survey Link]. Five questions. It takes three minutes. Your feedback directly shapes what we adjust in the second half of the season. Please complete it before the week closes.
Coach
Subject: Mid-season pulse: complete before Week 20
The coach pulse survey is in ADAM this week: [Survey Link]. Your honest response is what makes the Week 20 re-evaluation useful. Five questions. Complete it before the week closes. Flag any team-level concerns you are seeing as part of your response.
Player
Subject: How is your season going? Tell us honestly
The mid-season survey is ready for you this week: [Survey Link]. Five questions about how the season is actually going for you. Your answers are confidential and go directly to the TD and ED. Be honest. This is how things get better.
Volunteer
Subject: Mid-season check-in: how is it going for you?
The volunteer mid-season survey is in ADAM this week: [Survey Link]. If something is not working in your role or you need more support, this is the place to name it. Five questions. Your feedback is reviewed by the ED.
OS Week 20

In-Season · Mid-season re-evaluation

Tuesday push
Admin
Subject: Re-evaluation session this week: survey data is the agenda
The mid-season re-evaluation session runs this week using Week 19 survey data as the agenda. Document 2 to 3 specific owned adjustments in ADAM. Confirm all 5C ratings are complete before development reports release next week: [Checklist Link].
Parent
Subject: We reviewed the surveys and here is what we are adjusting
The mid-season re-evaluation is complete. Based on your feedback we have identified adjustments for the second half of the season. The key changes: [Summary Link]. Development reports go out next week. Watch for yours in ADAM.
Coach
Subject: Re-evaluation complete: here is your adjusted focus
The mid-season re-evaluation is done. Any adjustments to your team's development priorities are confirmed in ADAM: [Update Link]. Confirm that all 5C ratings are complete and quality-checked before development reports release next week.
Player
Subject: We reviewed the season and made some adjustments
The mid-season review is done. We looked at how the season is going across every team and made some specific adjustments based on what you and your teammates told us. Your development report comes out next week. It will show you exactly where you stand.
Volunteer
Subject: Second half of the season: any changes to your role
The mid-season review is complete. If there are any adjustments to volunteer roles or operational priorities for the second half they will be communicated through ADAM this week. Check your role briefing and confirm with your coordinator.
OS Week 21

In-Season · Development reports and retention activation

Tuesday push
Admin
Subject: Development reports are live: confirm delivery and open early interest
Development reports are released via ADAM this week. Confirm delivery to all families. The Season Value So Far Snapshot goes out alongside each report. Early-interest registration for next season opens this week: [Setup Link].
Parent
Subject: Your child's development report is ready
Your child's first development report is in ADAM this week: [Report Link]. It covers all five domains: Competence, Confidence, Character, Connection and Culture. Read the observation notes not just the ratings. Then ask your child what they are most proud of.
Coach
Subject: Reports are out this week: three conversations to prepare for
Development reports go to families this week. Review the Coach Talk Track in ADAM before they arrive: [Talk Track Link]. Be ready for the parent question, the player conversation and the player who says nothing. All three need a different response.
Player
Subject: Your development report is ready this week
Your first 5C development report is in ADAM this week: [Report Link]. Read all five domains. The ratings matter but the written observations are where the real feedback lives. Bring one question about your report to your next session.
Volunteer
Subject: Development reports are going out this week
This is one of the most important weeks of the season for families. Development reports are landing in ADAM. If parents or players have questions they should direct them to their Team Manager. Your consistent presence this week reinforces that the club takes development seriously.
OS Week 22

In-Season · Accountability conversations and season planning kickoff

Tuesday push
Admin
Subject: Next season planning begins this week
Run the Next Season Setup Wizard in ADAM this week and begin the program design draft: [Wizard Link]. Support coaches in logging 1:1 Next Step Agreement conversations for every player. Ensure parent visibility of accountability summaries via ADAM.
Parent
Subject: Your child has a specific goal for the rest of the season
This week every player has a short 1:1 conversation with their coach and agrees on one specific focus for the remainder of the season. Ask your child what they committed to. Then ask them how you can support it without taking it over.
Coach
Subject: 1:1 Next Step conversations: one per player this week
Every player needs a short 1:1 Next Step Agreement conversation this week. Use the Supportive Language Script Sheet: [Script Link]. Log every agreement in ADAM. These agreements become the closing chapter of each player's end-of-season report.
Player
Subject: One goal for the rest of the season: agree it with your coach
This week you and your coach will agree on one specific focus for the rest of the season. Not a general goal: one thing that is achievable before the final game. Take it seriously. The players who finish strong are the ones who set this kind of goal.
Volunteer
Subject: Late season: the pace picks up
The final stretch of the season is starting. Accountability conversations, development reporting and next-season planning all happen this week. Your consistency as a volunteer right now is what makes the end-of-season feel like a finish rather than a fade.
OS Week 23

In-Season · Appreciation and sponsorship renewal

Tuesday push
Admin
Subject: Sponsor value snapshots and appreciation notes: both this week
Log one appreciation note per player in ADAM this week: it feeds the Week 26 celebration automatically. Generate the Sponsor Value Snapshot for each active sponsor and record renewal intent in ADAM before the week closes: [Snapshot Link].
Parent
Subject: Take a moment to appreciate what this season has given your child
The season is in its final stretch. This week is a good moment to reflect on what your child has gained: not just the skills but the relationships, the resilience and the character moments. Name one of those for them this week.
Coach
Subject: Appreciation notes: log one per player in ADAM this week
Log one specific appreciation note per player in ADAM this week: [Log Link]. These feed the Week 26 celebration automatically. They should be specific and observable: one thing you genuinely admire about this player this season.
Player
Subject: Who has made your season better?
This week think about one teammate who has made your season better: a teammate who encouraged you, supported you or set an example you respected. Tell them. Not in a group. Directly. That kind of recognition is what team culture is made of.
Volunteer
Subject: You are appreciated: here is what we see
You are in the final stretch of a season that would not have happened without you. This week the club is formally acknowledging volunteer contributions. Your specific role and the difference it made will be named at the end-of-season celebration.
OS Week 24

In-Season · Season reflection and board development strategy

Tuesday push
Admin
Subject: Season reflection and governance review: both this week
Facilitate a short team reflection with every group and log responses in ADAM this week. Prompt the board to identify 2 to 3 governance improvements for next season. Convene the brief governance conversation using Board Reflection Survey responses: [Survey Link].
Parent
Subject: Reflect on the season with your child this week
This week coaches are running season reflection activities with every team. Have the same conversation at home. Ask your child: what is one thing you are proud of this season and one thing you want to build on next year. Listen to the whole answer.
Coach
Subject: Season reflection: facilitate with every team this week
Run the season reflection activity with every team this week using the Reflection Prompt Cards in ADAM: [Cards Link]. Log one meaningful response per player. These feed the legacy story capture in the final weeks and the end-of-season recognition.
Player
Subject: What has this season been about for you?
Your coach is running a reflection activity with your team this week. Take it seriously. The seasons you remember are the ones where you were present enough to notice what was happening. What will you take from this one?
Volunteer
Subject: Reflect on what you have contributed this season
The season is entering its final phase. This week take a genuine moment to reflect on what you have given to this club and what it has given back to you. Your contribution has been real and specific. The end-of-season celebration will reflect that.
OS Week 25

Season Close · Final push and registration forecast update

Tuesday push
Admin
Subject: Final push and registration forecast: both confirmed this week
Update the retention forecast in ADAM based on parent sentiment and report reactions: [Dashboard Link]. Confirm registration opening timeline with the board. Support coaches in setting one final focus per player and logging in ADAM before Week 26.
Parent
Subject: The final stretch: your role in finishing strong
The season is in its final weeks. Your child is capable of finishing better than they started: that is what development means. The car ride home still matters. Keep it low pressure and forward-facing. Ask what they are working toward not how they performed.
Coach
Subject: Final focus: one goal per player logged in ADAM this week
Set one specific short-term focus for every player and log it in ADAM before Week 26: [Log Link]. Use the Closing Language Script Sheet for the final session framing: [Script Link]. The players who finish with a clear goal finish stronger.
Player
Subject: Final weeks: what are you finishing with?
You and your coach agreed on one goal for the rest of the season. These are the weeks that goal either gets achieved or does not. The effort you put in right now is the effort you will remember when the season ends. Make it count.
Volunteer
Subject: Final weeks: finish as strongly as you started
The final weeks of a season are when volunteer energy sometimes drops. Yours does not have to. The quality of how this season closes is partly determined by the consistency of your contribution right now. Show up. It matters.
OS Week 26

Season Close · Celebration design and financial reconciliation

Tuesday push
Admin
Subject: Celebration plan and financial reconciliation: both this week
Submit the celebration plan in ADAM using the provided templates: [Templates Link]. Run Financial Reconciliation in ADAM and lock revenue actuals and costs to date. ED approves all final payments and adjustments before the week closes.
Parent
Subject: The end-of-season celebration is coming
The season-end celebration is being planned this week. Every player will be personally acknowledged: not just the standouts but every person in the program. Details will come through ADAM. Mark the date when it arrives.
Coach
Subject: Celebration plan: approve recognition for every player
The celebration plan is in ADAM this week. Review and approve the recognition distribution for your team: every player acknowledged personally and specifically, drawn from your ADAM appreciation notes and micro-goal logs: [Plan Link].
Player
Subject: The end-of-season celebration is being planned for you
The end-of-season celebration is being designed this week. Every player in this program will be recognised: not for results but for what they contributed and who they became this season. It is worth showing up for.
Volunteer
Subject: The celebration is being planned: you are part of it
The end-of-season celebration plan is being finalised this week. Volunteer contributions will be formally recognised at the event. Details in ADAM: [Event Link]. Your presence at the celebration matters.
OS Week 27

Season Close · Sponsor and partner appreciation

Tuesday push
Admin
Subject: Sponsor impact cards: generate and send this week
Generate Sponsor Impact Cards in ADAM for every active sponsor. ED completes the story section and closing message before sending: [Cards Link]. Confirm all recognition cards from Week 26 have been delivered and team highlights published.
Parent
Subject: The people who made this season possible
This season was supported by partners and sponsors who invested in the experience your child had. This week the club formally acknowledges their contribution. If you know a local business that supports youth sport please let us know: [Contact Link].
Coach
Subject: Recognition delivery: confirm all cards are with players
Confirm that all recognition cards from the Week 26 celebration have been delivered to players and that team highlights have been published via ADAM: [Confirmation Link]. Sponsor appreciation runs in parallel this week at the club level.
Player
Subject: The people behind this season
The organisations that sponsor this club make it possible for you to play. This week the club is formally thanking them. If your family or someone you know is connected to a local business that cares about youth sport tell them what this season meant to you.
Volunteer
Subject: Sponsor appreciation week
The club is formally thanking its sponsors and partners this week. Your contribution as a volunteer is part of the story being told to those sponsors about what their investment enabled. Well done for being part of something worth investing in.
OS Week 28

Season Close · Legacy stories and registration and staffing confirmation

Tuesday push
Admin
Subject: Legacy stories and return confirmations: both this week
Submit 1 to 3 legacy moments per team in ADAM and publish to club channels: [Submission Link]. Send Player Return Confirmation messages to all families who submitted early interest. Flag any coaching or staffing gaps immediately for early recruiting.
Parent
Subject: Is your child coming back next season?
We are confirming next-season registrations this week while the season's energy is still present. If your child is returning please confirm here: [Registration Link]. If you are unsure we would welcome a conversation: [Contact Link].
Coach
Subject: Legacy moments and return confirmation: both this week
Submit 1 to 3 legacy moments for your team in ADAM this week: [Submission Link]. These are the stories that outlast the season. Confirm your return for next season and flag any gaps in your team's coaching coverage immediately.
Player
Subject: Are you coming back?
The season is nearly done. Now is the time to commit to next year while the feeling is still fresh. If you are returning confirm here: [Registration Link]. If you are not sure talk to your coach this week. Do not let the decision drift.
Volunteer
Subject: Are you returning next season?
We would love to have you back. If you are interested in returning or taking on a different role next season please let us know this week: [Form Link]. Confirming now means we can plan properly and make sure your role is set up well from day one.
OS Week 29

Season Close · Final player feedback and risk and safety audit

Tuesday push
Admin
Subject: Player feedback survey and safety audit: both close this week
Distribute the Final Player Feedback Survey via ADAM this week: [Survey Link]. Run the End-of-Season Risk and Safety Audit checklist and formally close every open incident before Week 30: [Audit Link]. ED presents Duty of Care Report to the board.
Parent
Subject: Your child's feedback helps the next group of players
The final player feedback survey goes out this week. It is confidential and age-appropriate. Encourage your child to complete it honestly. What they share will shape the experience for the players who come after them.
Coach
Subject: Facilitate the player feedback survey this week
Facilitate survey completion during practice time this week and encourage honest input: [Survey Link]. This is the player's chance to tell us how the season went. Make it feel safe to be honest. The data informs how we build next season.
Player
Subject: Tell us honestly how your season went
The final player survey is ready: [Survey Link]. It is confidential. Your honest answers will shape the experience for the players who come after you. That is a real responsibility. Take it seriously.
Volunteer
Subject: Final safety audit: review your area
The end-of-season safety audit is running this week. Review your area and report anything that needs attention through ADAM: [Report Link]. A clean audit close-out is part of what makes this club worth being part of.
OS Week 30

Season Close · Coach closure meetings and exit survey

Tuesday push
Admin
Subject: Coach closure conversations and exit surveys: both this week
Support coaches in delivering personal closing messages to every player and confirm 100% completion in ADAM: [Log Link]. Distribute the Coach and Volunteer Exit Survey via ADAM. ED reviews high-stress indicators and makes personal contact with anyone flagged.
Parent
Subject: The season ends with a personal message to your child
This week every player receives a personal closing message from their coach: not a team message but a specific note about what their season meant. It is one of the most powerful moments of the year. Make sure your child reads it.
Coach
Subject: Personal closing messages: one per player this week
Every player in your team needs a personal closing message from you this week: three to four sentences about what their season meant. Use the Word Bank in ADAM for prompts: [Word Bank Link]. Log 100% completion before the week closes.
Player
Subject: A personal message from your coach is coming this week
Your coach is writing you a personal closing message this week. Not a group message: something specific to you and your season. Read it carefully. It reflects what your coach has observed across the whole year.
Volunteer
Subject: The coach exit survey is out this week
The Coach and Volunteer Exit Survey is in ADAM this week: [Survey Link]. Your honest feedback is reviewed by the ED only and shapes how we support the coaching team next season. Nine questions. Please complete it before the week closes.
OS Week 31

Season Close · Parent exit survey and financial reconciliation

Tuesday push
Admin
Subject: Parent exit survey and final reconciliation: both close this week
Deploy the Parent Exit Survey via ADAM and target 60% response per team: [Survey Link]. Complete Final Reconciliation via ADAM with zero outstanding payments or unclear costs. ED approves final variance explanations and archives financial records for AGM.
Parent
Subject: Tell us how the season went: five minutes
The parent exit survey is in ADAM this week: [Survey Link]. Ten questions including one about whether you are returning. Your honest feedback is reviewed by the ED and shapes how we build next season. Please complete it before the week closes.
Coach
Subject: Encourage survey completion at end-of-season events
The parent exit survey is out this week. Encourage completion at any end-of-season events you are running. The target is 60% response per team. The data from this survey is what tells us whether the season delivered on what we promised families.
Player
Subject: Nearly done: one last ask
If you have not already completed the player survey please do it this week: [Survey Link]. Your feedback is the most honest signal we have about how the season actually felt. It takes five minutes and it genuinely matters.
Volunteer
Subject: Final stretch: thank you for everything
The season is nearly complete. The parent exit survey and financial close-out are the last major tasks. Your role in this final phase is to keep showing up with the same energy you brought on day one. The season is remembered by how it ends.
OS Week 32

Season Close · Annual impact report and AGM preparation

Tuesday push
Admin
Subject: Annual impact report and AGM: everything closes this week
Generate the Annual Impact Report through ADAM and review for accuracy before distribution: [Report Link]. Finalise the AGM Deck and confirm agenda with the board chair. ED approves governance improvement actions and assigns owners for next cycle. Complete the Season Wrap-Up Checklist.
Parent
Subject: The season is complete: here is what you were part of
The Annual Impact Report is ready: [Report Link]. It tells the full story of this season in numbers, development outcomes and community impact. Thank you for being part of it. We look forward to building next season with you.
Coach
Subject: The season is complete: well done
The Annual Impact Report is out this week and your coaching contribution is part of the story it tells. Thank you for the work you put in this season. The feedback form for next season is in ADAM: [Form Link]. We hope to build with you again.
Player
Subject: The season is done: here is what you were part of
The season is complete. The Annual Impact Report tells the story of what this club built this year and you are part of that story. Well done for everything you gave this season. We look forward to what comes next.
Volunteer
Subject: The season is complete: thank you
The Annual Impact Report is out and your contribution is in it. Thank you for everything you gave this season. The club is stronger because you were part of it. We hope to welcome you back next year.
Complete and Continue  
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